Fix Microsoft Store Error 0x800706D9 on Windows 10/11

Many users report Microsoft Store Error 0x800706D9 when trying to download, update, or install apps. The error usually appears with a message saying that the system cannot connect to required services or that a firewall service is not running.

In most cases, this issue is caused by Windows Firewall being disabled, corrupted system files, network issues, or Windows update problems. Thankfully, the fixes below resolve it quickly.

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Why Microsoft Store Error 0x800706D9 Happens

Understanding the cause helps fix it faster.

Common reasons include:

• Windows Defender Firewall service disabled
• Corrupted Microsoft Store cache
• Windows Update service not running
• Network connection issues
• Damaged system files
• Third-party security software conflicts

Because Microsoft Store depends on security services, if they are disabled, the Store fails to connect and shows error 0x800706D9.

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Fix 1: Enable Windows Defender Firewall (Most Important)

This is the main cause of error 0x800706D9.

Steps:

1. Press Windows + R
2. Type services.msc and press Enter
3. Find Windows Defender Firewall
4. Double-click it
5. Set Startup type to Automatic
6. Click Start
7. Click Apply → OK

Restart your PC and open Microsoft Store again.

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Fix 2: Reset Microsoft Store Cache

Corrupted cache files can trigger the error.

Steps:

1. Press Windows + R
2. Type wsreset.exe
3. Press Enter

A command window will open and close automatically. Then Microsoft Store will restart.

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Fix 3: Run Windows Store Troubleshooter

Windows includes a built-in troubleshooter.

Steps (Windows 11):

1. Open Settings → System → Troubleshoot → Other troubleshooters
2. Find Windows Store Apps
3. Click Run

Steps (Windows 10):

1. Open Settings → Update & Security → Troubleshoot
2. Click Additional troubleshooters
3. Run Windows Store Apps

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Fix 4: Restart Windows Update Service

Microsoft Store depends on Windows Update.

Steps:

1. Press Windows + R
2. Type services.msc
3. Find Windows Update
4. Set Startup type to Automatic
5. Click Start

Restart your PC afterward.

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Fix 5: Repair or Reset Microsoft Store

Steps:

1. Open Settings → Apps → Installed Apps
2. Find Microsoft Store
3. Click Advanced options
4. Click Repair
5. If not fixed, click Reset

This reinstalls the Store configuration without removing Windows.

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Fix 6: Run System File Checker (SFC Scan)

Corrupted system files can cause this error.

Steps:

1. Open Command Prompt as Administrator
2. Type:

sfc /scannow

3. Press Enter and wait for the scan to complete
4. Restart your PC

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Fix 7: Disable Third-Party Antivirus Temporarily

Sometimes antivirus blocks Microsoft Store.

• Temporarily disable antivirus
• Restart PC
• Test Microsoft Store

If it works, add Microsoft Store to exclusions.

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Fix 8: Check Network Connection

• Restart your router
• Disable VPN
• Reset network settings (if needed)

Microsoft Store requires active internet access.

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Fix 9: Re-register Microsoft Store via PowerShell

If the issue persists:

1. Open PowerShell as Administrator
2. Run:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3. Restart your PC

This re-registers Microsoft Store completely.

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Additional Tips

• Keep Windows fully updated
• Ensure date & time are correct
• Do not disable Windows security services
• Avoid registry cleaners

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Frequently Asked Questions (FAQs)

What does error 0x800706D9 mean?

It usually means Windows Firewall service is not running.

Is this error related to virus infection?

No, but security settings or firewall issues may trigger it.

Does resetting Microsoft Store delete apps?

No, it only resets Store settings.

Is this common in Windows 11?

Yes, it happens in both Windows 10 and Windows 11.

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Conclusion

The Microsoft Store Error 0x800706D9 is typically caused by a disabled Windows Firewall service or corrupted Store files. By enabling Firewall, resetting the Store cache, repairing the app, and running system scans, most users can fix the issue quickly.

🛠️ After applying these fixes, Microsoft Store should work normally without error messages.