Many players face the frustrating “Your credentials are invalid” error when trying to log in to Battlefield 6. This problem prevents access to EA servers, blocking multiplayer gameplay and progression. Usually, this issue occurs due to incorrect login details, server authentication errors, outdated EA apps, or account-related issues.
In this guide, we’ll cover all working fixes to resolve the error on Windows 10 and 11, so you can get back to playing Battlefield 6 without interruptions.
Common Causes of “Your Credentials Are Invalid” Error
- Typing incorrect EA account email or password
- EA server authentication problems
- Outdated EA Desktop or Origin client
- Corrupted launcher cache or files
- Account login on multiple devices
- Browser or app cookies causing login conflicts
🛠️ Fix 1: Double-Check Your Email and Password
Often, the error is simply due to a typo.
Steps:
- Ensure you are entering the correct EA account email and password.
- Pay attention to capitalization, special characters, and spaces.
- Try logging in directly at EA Account Management.
✅ If you can log in there, your credentials are correct; otherwise, reset your password.
🛠️ Fix 2: Reset Your EA Account Password
If you forgot your password or suspect it’s incorrect:
Steps:
- Go to EA Password Reset.
- Enter your email or EA ID.
- Follow the instructions sent to your email to reset the password.
- Log in to EA App/Origin using the new password.
💡 This ensures your account credentials are valid and up-to-date.
🛠️ Fix 3: Clear EA App / Origin Cache
Corrupted cache can prevent proper authentication.
Steps:
- Close EA App or Origin completely.
- Navigate to:
C:\Users\<YourName>\AppData\Local\EA Desktop
- Delete the Cache folder.
- Relaunch the EA App and log in.
✅ Clearing cache fixes session conflicts and invalid credentials errors.
🛠️ Fix 4: Update EA Desktop or Origin
Outdated clients may fail to communicate with EA servers properly.
Steps:
- Open EA Desktop / Origin.
- Check for updates for both the launcher and Battlefield 6.
- Install any available updates.
- Relaunch the game and try logging in.
💡 Updated clients ensure compatibility with server authentication.
🛠️ Fix 5: Disable VPN and Proxy
VPNs or proxy servers may interfere with login verification.
Steps:
- Press Windows + I → Network & Internet → Proxy.
- Turn off Automatically detect settings and Use a proxy server.
- Disable any VPN software.
- Restart your PC and log in again.
✅ A direct connection ensures EA servers can verify credentials properly.
🛠️ Fix 6: Check for Multiple Logins
Logging in on multiple devices simultaneously may trigger credential issues.
Steps:
- Log out from all devices.
- Wait 5–10 minutes for EA servers to sync.
- Log in on your primary PC.
💡 This ensures no session conflicts with other devices.
🛠️ Fix 7: Run EA App as Administrator
Permissions issues can sometimes block server authentication.
Steps:
- Right-click the EA App shortcut → Properties → Compatibility.
- Check Run this program as an administrator.
- Click Apply → OK.
- Launch the app and log in.
✅ Running as admin allows the launcher to properly communicate with servers.
🛠️ Fix 8: Reset Internet Settings
Incorrect network configurations can prevent login.
Steps:
- Press Windows + R, type
inetcpl.cpl, and press Enter. - Go to Advanced → Reset → Restore advanced settings.
- Click Apply → OK, then restart your PC.
💡 Resetting ensures a clean network setup for authentication.
🛠️ Fix 9: Contact EA Support
If all else fails, the issue might be account-specific.
Steps:
- Go to EA Help.
- Select Battlefield 6 → Account & Security → Chat/Call.
- Explain the “credentials are invalid” error.
- Follow their instructions to regain access.
✅ EA Support can verify your account and fix login errors directly.
Additional Tips
- Ensure your keyboard layout matches your password input.
- Avoid copying/pasting passwords, as spaces may get added.
- Keep your EA App and Windows fully updated.
- Use strong, unique passwords and enable Two-Factor Authentication (2FA).
Frequently Asked Questions (FAQs)
Q1: Why does Battlefield 6 say my credentials are invalid even after resetting the password?
A1: This may happen if EA servers are temporarily down. Wait 5–10 minutes and try again.
Q2: Can multiple devices cause this error?
A2: Yes. Logging in on several devices simultaneously can trigger the invalid credentials message.
Q3: Will clearing cache help?
A3: Yes, it removes old session data and allows a fresh login.
Q4: Should I use a VPN?
A4: No. VPNs often interfere with EA server authentication.
Q5: How long does it take for EA to fix server-related issues?
A5: Usually a few minutes to a couple of hours. Check EA Help Server Status for updates.
Conclusion
The “Your credentials are invalid” error in Battlefield 6 is often caused by incorrect login details, server sync issues, or corrupted launcher data. By resetting your password, clearing cache, updating the launcher, and checking for multiple logins, you can fix this issue and regain access to multiplayer features.
🎮 After applying these fixes, you can get back into Battlefield 6 and enjoy seamless online battles without credential errors.
